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Hybrid Event

30th - 31st July 2026 | Barcelona, Spain

International Conference on Retail Banking and Customer Experience (ICRBCE - 26)

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Register for Participation → View available registration categories.
4

Days

4

Hrs

07

Min

02

Sec

Call For Paper

The (ICRBCE) is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on Banking, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Enhancing customer experience in retail banking
02
Omni-channel strategies for banks
03
Role of technology in customer service
04
Personalized banking experiences for customers
05
Customer journey mapping in banking
06
Impact of social media on banking
07
Customer feedback mechanisms in banking
08
Loyalty programs in retail banking
09
Digital transformation in customer service
10
Challenges in customer retention strategies
11
Customer experience metrics in banking
12
Innovative service delivery in retail banking
13
Customer segmentation strategies for banks
14
Impact of AI on customer interactions
15
Building trust in banking relationships
16
Customer service automation in finance
17
Future of retail banking experiences
18
Cultural considerations in banking services
19
Customer-centric banking innovations
20
Measuring customer satisfaction in banking

Peer Review Process

All submissions evaluated through structured peer-review to ensure academic rigor. Accepted papers may be considered for high-quality journals.

Registration Details

Secure your participation early. Limited slots are allocated on a first-come, first-served basis.

Publication Opportunities

High-quality submissions prioritized for publication in recognized journals and proceedings.

Submit Your Paper Today Register Early
2026 UPDATE

Consistent Academic Support

Science Net ensures that research activities continue without interruption in the current global situation. Participants can engage through digital and hybrid conference formats.