Hybrid Event

22nd - 23rd August 2024 | Mombasa, Kenya

International Conference on Customer Relationship Marketing and Management (ICCRMM - 24)

Paper Submission Conference Registration

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96

Days

15

Hrs

07

Min

02

Sec

Call For Paper

Multidisciplinary Studies

    • Customer relationship management (CRM)
    • B2B marketing
    • B2C marketing
    • C2C marketing
    • CRM and customer trust
    • CRM and customization
    • CRM and personalization
    • CRM capabilities
    • CRM components
    • CRM implementation models
    • CRM in financial services
    • CRM in health care services
    • CRM in hospitality, tourism, leisure, and events management
    • CRM software
    • CRM strategies
    • Customer behaviour
    • Customer relationship management
    • Customer loyalty
    • Customer retention
    • Customer satisfaction
    • Database marketing
    • Enterprise resource planning
    • Measuring CRM performance
    • Mobile CRM
    • Online customer relationship marketing
    • Online community management
    • Online consumer behaviour
    • Performance measurement
    • Relationship marketing
    • Sales force automation
    • Supply chain management
    • Total customer relationship management
    • Web CRM