10% OFF

ON THE TOTAL FEE

Input this Professional Credit at checkout for a max $30.00 offset.

FAST10

10% OFF

ON THE TOTAL FEE

Input this Professional Credit at checkout for a max $30.00 offset.

FAST10
** Fraud Prevention Notice      Be cautious of scams involving cloned emails and fake phone numbers requesting conference or journal fees. Only make payments via Science Net's official event platform and notify us immediately at [email protected] if you suspect fraud.

Hybrid Event

2nd - 3rd September 2026 | Venice, Italy

International Conference on Customer Retention and Loyalty Analytics (ICCRLA - 26)

4

Days

4

Hrs

07

Min

02

Sec

Conference Program

Session Tracks

SDG Wheel

Aligned with

UN Sustainable Development Goals

This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals. It fosters knowledge exchange, innovation, and collaborative engagement.

Why it matters

SDG 8 — Decent Work and Economic Growth
SDG 9 — Industry, Innovation and Infrastructure
SDG 12 — Responsible Consumption and Production
Explore All Session Tracks
Track 01
Innovative Approaches to Customer Retention

This track explores novel strategies and methodologies for enhancing customer retention in various industries. Emphasis will be placed on case studies and empirical research that demonstrate effective retention practices.

Track 02
Predictive Modeling in Customer Loyalty

This session focuses on the application of predictive modeling techniques to forecast customer loyalty and behavior. Participants will discuss the implications of these models for strategic decision-making in marketing.

Track 03
CRM Analytics: Transforming Customer Relationships

This track examines the role of Customer Relationship Management (CRM) analytics in fostering deeper customer connections. Insights into data-driven strategies for improving customer interactions will be highlighted.

Track 04
Churn Prediction Techniques and Applications

This session delves into advanced methodologies for predicting customer churn across various sectors. Researchers will present their findings on effective interventions to mitigate churn rates.

Track 05
Data-Driven Decision Making in Marketing

This track emphasizes the importance of data analytics in shaping marketing strategies and decisions. Discussions will center on how businesses leverage data to optimize their marketing efforts.

Track 06
Enhancing Customer Engagement through Analytics

This session focuses on the use of analytics to improve customer engagement strategies. Participants will explore tools and techniques that facilitate meaningful interactions with customers.

Track 07
Behavioral Analysis for Retention Strategies

This track investigates the application of behavioral analysis in developing effective customer retention strategies. Insights into consumer behavior patterns will be shared to inform retention initiatives.

Track 08
Marketing Optimization through Advanced Analytics

This session highlights the role of advanced analytics in optimizing marketing campaigns and resource allocation. Case studies will illustrate successful marketing optimization efforts driven by data.

Track 09
Business Intelligence and Customer Insights

This track explores the intersection of business intelligence and customer insights in driving strategic business decisions. Participants will discuss how data visualization and reporting enhance understanding of customer needs.

Track 10
Loyalty Programs: Analytics-Driven Success

This session examines the effectiveness of loyalty programs through the lens of data analytics. Participants will analyze the impact of loyalty initiatives on customer retention and business performance.

Track 11
Operational Efficiency in Customer Analytics

This track focuses on enhancing operational efficiency through the use of customer analytics. Discussions will center on best practices for integrating analytics into business operations to drive performance.

2026 UPDATE

Consistent Academic Support

Science Net ensures that research activities continue without interruption in the current global situation. Participants can engage through digital and hybrid conference formats.