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ON THE TOTAL FEE

Input this Professional Credit at checkout for a max $30.00 offset.

FAST10
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Hybrid Event

16th - 17th June 2026 | Zurich, Switzerland

International Conference on Artificial Intelligence in Customer Relationship Marketing (ICAICRM - 26)

4

Days

4

Hrs

07

Min

02

Sec

Conference Program

Session Tracks

SDG Wheel

Aligned with

UN Sustainable Development Goals

This conference contributes to global sustainability by aligning its research discussions and academic sessions with key United Nations Sustainable Development Goals. It fosters knowledge exchange, innovation, and collaborative engagement.

Why it matters

SDG 8 — Decent Work and Economic Growth
SDG 9 — Industry, Innovation and Infrastructure
SDG 12 — Responsible Consumption and Production
Explore All Session Tracks
Track 01
Artificial Intelligence in Customer Relationship Management

This track explores the integration of artificial intelligence in enhancing customer relationship management strategies. It focuses on how AI technologies can improve customer engagement and retention through personalized interactions.

Track 02
Predictive Analytics for E-Commerce Success

This session delves into the role of predictive analytics in shaping e-commerce strategies. Participants will discuss methodologies for leveraging data to forecast consumer behavior and optimize marketing efforts.

Track 03
Personalization Techniques in Digital Marketing

This track examines innovative personalization techniques that enhance customer experiences in digital marketing. It highlights the importance of tailoring content and offers to meet individual customer preferences.

Track 04
Business Intelligence and Data-Driven Decision Making

This session focuses on the application of business intelligence tools in facilitating data-driven decision-making processes. Attendees will explore case studies demonstrating the impact of data analytics on strategic business outcomes.

Track 05
Operational Efficiency through AI Technologies

This track investigates how AI technologies can streamline operations within marketing departments. Discussions will center on automation, process optimization, and the reduction of operational costs.

Track 06
Customer Insights and Market Trends Analysis

This session aims to uncover the methodologies for deriving actionable customer insights from market trends. Participants will engage in discussions on tools and techniques for analyzing consumer data effectively.

Track 07
Marketing Automation Strategies for E-Commerce

This track explores the implementation of marketing automation strategies to enhance e-commerce performance. It focuses on tools that facilitate automated customer engagement and campaign management.

Track 08
Leveraging Digital Platforms for Customer Engagement

This session discusses the role of digital platforms in fostering customer engagement and loyalty. Participants will analyze successful case studies that illustrate effective platform utilization.

Track 09
Analytics Platforms in Customer Relationship Marketing

This track examines the use of analytics platforms in optimizing customer relationship marketing efforts. It highlights the importance of data visualization and interpretation in driving marketing strategies.

Track 10
E-Commerce Strategy Development in the AI Era

This session focuses on developing effective e-commerce strategies in the context of rapid AI advancements. Discussions will cover best practices for integrating AI into e-commerce business models.

Track 11
Enhancing Loyalty Programs with AI Insights

This track investigates how AI insights can be utilized to enhance loyalty programs and customer retention strategies. Participants will explore innovative approaches to designing loyalty initiatives that resonate with consumers.

2026 UPDATE

Consistent Academic Support

Science Net ensures that research activities continue without interruption in the current global situation. Participants can engage through digital and hybrid conference formats.